Monitoring and Servitization platform for Industrial Equipment


ii40_Connect is a comprehensive solution to monitor in real time the operation and health condition of industrial equipment, that offers OEMs the technology tools to deliver digital aftersales services as part of a Servitization strategy.

ii40_Connect Applications


Industrial Equipment Monitoring

Monitor remotely and in real time the operation and health condition of your equipment at the machine level and across the complete fleet. Leverage the information you need to make data-driven decisions on production and maintenance.

Access securely all of your equipmnet’s information from a customized control panel with supervision and maintenace functionalities.

ii40_Connect collects machine data directly from automation system and sensors, to build a Digital Twin for 24/7 supervision. It can be applied to both new and legacy equipment, and is compatible with main PLCs and industrial communication protocols.

Process and Machine Operation Optimization

Obtain improvements in machine availability and utilization starting from the identification of critical operational factors and the extraction of insights to increase the equipment OEE.

Anticipate machine issues and receive notifications alerting on deteriorating behavior detected by machine health models, that enable a condition-based-maintenance and a predictive-maintenance to ensure an optimal operation of the equipment.  


Servitization Platform

Have access to the technology tools needed to deploy your Servitization strategy and the delivery of digital aftersales services to your user customers.

Desde la supervisión del OEE en tiempo real o el diagnóstico remoto automático, hasta un mantenimiento predictivo y smart-contracts basados en performance utilizando tecnología blockchain, las soluciones tecnológicas de ii40_Connect permiten a los fabricantes ofrecer servicios digitales de postventa que aportan valor real al usuario final y constituyen nuevas fuentes de ingresos rentables, y que permiten mantener una estrecha relación con sus clientes a lo largo de la vida del equipo.

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ii40_Connect Benefits

for OEMs
of industrial equipment

  • Platform for the deployment of Servitization strategies
  • New revenue sources from digital services throughout the whole usable life of the equipment
  • Ability to deliver automated aftersales services remotely for fast response.
  • Reduction in after sales service costs
  • Reduced technical risk and avoidance of financial penalties
  • Availability of real life operation data for the equipment’s design cycle
  • Improvement in competitiveness and customer loyalty
  • Readiness for innovative digital business models, like availability-based premiums of pay-per-use invoicing schemes.

for USERS 
of industrial equipment

  • Visibility of equipment’s efficicency and health condition anytime, anywhere.
  • Insights and recommendations to optimize equipment operation
  • Improvement in availability, efficicency and profitability (OEE)
  • Enhanced knowledge and control over manufacturing processes
  • Machine health tracking to predict and avoid failures
  • Remote Assistance for an agile issue resolution and high uptime
  • Reduction in overal equipment maintenance and ownership costs
  • Improved experience throughout equipment’s life

ii40_Connect Architecture

ii40_Connect solution has 3 main pillars that cover the complete data value-chain from the machine till the users.





A smart IoT device collects machine data directly from the PLC and field sensors.

The data is processed locally by an Edge-Supevision-Agent, and transmitted encrypted and secured to the ii40_Connect servers.




With the machine data, ii40_Connect servers build a real-time digital image of the machine (Digital Twin).

Machine data is analyzed with big-data and machine learning techniques to track the operation and health condition of the equipment, including predictions over future behavior.





A visual intuitive application provides access to realtime information on equipment’s operations and health, allows early identification of machine issues and enables tracking of process KPIs.

In a Servitization control panel. different digital assistance functionalities are offered, like remote diagnosis, the management of machine incident tickets, or predictive maintenance solutions.

ii40_Connect Functionalities


Remote Supervision

Remote real time Supervision of equipment operation and health

warning sign

Alert Notifications

Notifications of machine isues and abnormal behavior through configurable alarms that track machine parameters or predictive models.


FMEA Analysis

Diagnosis and analysis of recorded alarms and machine issues, with identification of potential root causes and resolution recommedations


Operational Reports

Automated creation of operational reports, showing availability, efficiency and OEE, as well as machine health metrics.

movie tickets

Ticketing Service

Ticketing Service for the management of service requests, that collects the diagnosis information and enables the promotion of parts and services.

Gestión de base de conocimiento

Knowledge Base Management

Management of technical documentation (manuals, drawings, programs,…) and operational records (logs, maintenance reports), for the extraction of a Knowledge Base.


Tracking of KPI’s/OEE

Visualization and Tracking of critical process parameters (KPIs), regarding production and machine health.

servicio al cliente 1

Fleet Supervision

Fleet overview, with analysis and tracking of aggregated KPIs, as well as benchmarking between individual machines.

mantenimiento web

Connection to ERP/MES via API

Connection and information exchange with factory ERP/MES systems using a customizable API.

Predictive Model

Predictive Models

Integration of machine-specific predictive models running on real time machine data, executed locally at the edge or remotely at the ii40_Connect servers

ii40_Connect for Servitization

ii40_Connect constitutes a platform for the deployment of Servitization strategies by OEMs, offering detailed real time information on equipment’s operation, allowing the identification of aftersale service opportunities and their delivery.

The technology solutions incorporated into ii40_Connect support a portfolio of service offerings that can be marketed by OEMs.


Remote Supervision and Optimization

Supports end customer improving the machine utilization and efficiency.

Real time supervision allows the identification of optimization opportunities, from a work planning perspective, maintenance or even promoting retrofits or equipment upgrades.


Service Need Management

Integrated service and tool to manage efficiently all service needs by end user.

The Ticketing service automatically provides the service team with the required information to carry out remote diagnosis and manage machine events, and channel the marketing of spare parts and services.


Smart Contracts

Smart Contracts supported by blockchain technology fro automated delivery of aftersales services to end customer.

Linked to instantaneous machine data, it allows que automatic execution of a previously contracted service to, for example, deliver the critical spare part when a predicitive alarm is triggered, offering an immediate response and prevent downtime.


Predictive Maintenance

Permite anticiparse a las averías del equipo, a través de la detección temprana de comportamientos anómalos, y la predicción del momento de fallo, para planificar intervenciones sobre el equipo que minimicen la incidencia.

Estos modelos se alimentan de datos de máquina en tiempo real para obtener avisos y recomendaciones de servicio para maximizar la disponibilidad.


Performance-Based Contracts

A partir del conocimiento adquirido sobre la operación del equipo, sus necesidades de servicio y las capacidades predictivas, permite abordar nuevos modelos de negocio, con una mayor involucración en la operación y mantenimiento de los equipos.

Ofrece la posibilidad de establecer Contratos de Nivel de Servicio (SLA) que den lugar a facturación adicional, mediante la verificación de las magnitudes garantizadas utilizando tecnología blockchain .


Lifecycle Management

Ofrece un acompañamiento al equipo del cliente final a lo largo del ciclo de vida completo del activo, desde su puesta en marcha, periodo de garantía, periodo de operación, retrofis/overhauls, relocalizaciones y final de su vida útil.

La supervision de los equipos y las capacidades predictivas permiten ofrecer al cliente final los servicios especificos en cada fase de la vida para obtener el máximo valor del equipo.

Ciberseguridad dentro de ii40_Connect


La protección de los equipos industriales y de los datos recopilados es un elemento principal de la plataforma ii40_Connect. Con la colaboración de empresas y centros de investigación, se han implementado mecanismos de protección en ii40_Connect para alcanzar un elevado nivel de seguridad: desde el edge-gateway, hasta la nube y los interfaces de usuario y garantizar así la confidencialidad, integridad, disponibilidad de la información y evitar cualquier intrusión en el sistema.

ii40_Connect cuenta con mecanismos de monitorización y de protección ante intrusiones en todos los niveles, todas las comunicaciones son encriptadas, y las identidades están avaladas por certificados gestionados por hardware criptográfico.

Do you want to learn more about ii40_Connect?


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