Strategy 1 min 2024-08-10
Three levels of servitization: from maintenance to outcomes
A clear framework for packaging scalable services, increasing recurring revenue and improving margins without operational friction.
Read moreServitization Blog - ii40_Connect
Updates, insights, and real-world servitization stories.
Analytics 1 min 2024-07-22
After-sales KPIs that really matter
How to choose metrics that connect customer value, operational efficiency and margins in service business models.
Read more Implementation 1 min 2024-06-28
Real-world lessons from moving to remote monitoring
Common mistakes, key decisions and practices that speed up adoption while reducing reactive support.
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