Step 0
Servitization strategy & offer design
Define what you will sell as a service, tiers, pricing logic, and pilot customers before scaling tech.
From strategy to operation
Implementation roadmap for OEM servitization
Start with strategy and a lighthouse asset, then scale with reusable templates, connectors and agents.
Step 1
OEM lighthouse machine (internal pilot)
A live demo and internal lab: accelerate learning, sales enablement and service workflows.
Step 2
Pilot customers & packaging
Deploy 2–5 customers to validate KPIs, SLA reporting and the commercial package.
Step 3
Scale to fleet / installed base
Replicate using reusable connectors, dashboards, templates and agents; roll out in waves.
Accelerators (repeatable blocks)
- Prebuilt industrial connectors and edge templates
- Ready-to-configure dashboards and service workflows
- Agents that start generic and improve with customer data